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Sony Vaio · Z series · 2012

Sony Vaio SVZ1311S9EX repair

Still relying on a Vaio SVZ1311S9EX? This 13.3-inch premium ultraportable from Sony's Z series (2012) runs on Intel Core i5 / i7 (3rd gen). The last Vaio Z under Sony, with carbon-fibre construction and RAID SSD storage.

About the Vaio SVZ1311S9EX

ModelSony Vaio SVZ1311S9EX
SeriesVaio Z series
Years sold2012
Screen13.3-inch
PlatformIntel Core i5 / i7 (3rd gen)
TypePremium ultraportable

Overheating and fan noise

After many years, dust packs into the fan and heatsink of a Vaio SVZ1311S9EX, and the thermal paste dries out. The result is a loud fan, sudden shut-downs and slow performance. A strip-down clean with fresh thermal paste usually fixes it.

Keyboard, hinges and casing

Worn keys, a cracked hinge cover or a lid that no longer stays upright are typical on a Vaio SVZ1311S9EX of this age. We source compatible keyboards and hinges and repair broken hinge mounts in the base.

Moving to a new laptop

Sometimes the honest answer is that a new laptop is better value than repairing the Vaio SVZ1311S9EX. In that case we move all your files, emails, bookmarks and photos across to your new machine so you don't lose anything.

Is it worth repairing?

Sony sold its PC business in 2014, so new original parts for the Vaio SVZ1311S9EX are no longer made. We use quality compatible or reclaimed parts, and we'll tell you honestly whether a repair is worth it before you spend anything.

Typical prices

Screen replacement£69 – £129
Battery replacement£49 – £89
Keyboard replacement£59 – £99
Charging port / DC power jack repair£59 – £99
Data recovery£99 – £349
Liquid spill damage repair£69 – £249
Virus / malware removal£49 – £79
Motherboard repair£99 – £249
RAM / SSD upgrade£49 – £129

Typical price ranges. Every job starts with a free, no-obligation diagnostic and you get a fixed quote before any work starts. Try the price calculator.

Questions

How much does a Vaio SVZ1311S9EX repair cost?

It depends on the fault. Typical ranges are shown above, and we always give you a fixed quote after a free diagnostic, before any work begins.

How long will it take?

Our normal turnaround is 24–48 hours, and often same day if we have the part. We'll give you a time when we quote.

Will I lose my files?

We never wipe or reinstall without asking. If the drive is involved, we back up or recover your files first.

Is the repair guaranteed?

Yes. All repairs come with a 90-day warranty. Liquid-damage repairs are excluded, except for any new parts we fit, which are covered for 90 days.

Other Vaio Z series models

All 13 Vaio Z series models →

Bring it in or book a repair

Free diagnostic · fixed quote before we start · 90-day warranty