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Sony Vaio · Z series · 2012

Sony Vaio SVZ1311C5E repair

SVZ1311C5E is one configuration of the Vaio Z series, Sony's 13.3-inch premium ultraportable from 2012, powered by Intel Core i5 / i7 (3rd gen). The last Vaio Z under Sony, with carbon-fibre construction and RAID SSD storage.

About the Vaio SVZ1311C5E

ModelSony Vaio SVZ1311C5E
SeriesVaio Z series
Years sold2012
Screen13.3-inch
PlatformIntel Core i5 / i7 (3rd gen)
TypePremium ultraportable

Windows and security

Windows 10 stopped receiving free security updates in October 2025, and older Vaios like the Vaio SVZ1311C5E don't meet Windows 11's official requirements. For offline use, a clean reinstall and SSD keep it useful; for banking and email we'll talk you through safer options.

Keyboard, hinges and casing

Worn keys, a cracked hinge cover or a lid that no longer stays upright are typical on a Vaio SVZ1311C5E of this age. We source compatible keyboards and hinges and repair broken hinge mounts in the base.

No power: motherboard repair

If the Vaio SVZ1311C5E shows no lights at all, the fault is often a failed component on the motherboard rather than the whole board. We trace power faults at component level, which can save a laptop that would otherwise be scrapped.

Is it worth repairing?

Because Sony stopped making Vaio laptops in 2014, parts for the Vaio SVZ1311C5E come from compatible suppliers or good used stock. Our free diagnostic tells you exactly what's wrong and whether it's worth fixing.

Typical prices

Screen replacement£69 – £129
Battery replacement£49 – £89
Keyboard replacement£59 – £99
Charging port / DC power jack repair£59 – £99
Data recovery£99 – £349
Liquid spill damage repair£69 – £249
Virus / malware removal£49 – £79
Motherboard repair£99 – £249
RAM / SSD upgrade£49 – £129

Typical price ranges. Every job starts with a free, no-obligation diagnostic and you get a fixed quote before any work starts. Try the price calculator.

Questions

How much does a Vaio SVZ1311C5E repair cost?

Prices vary with the part needed. You'll get an exact quote after we've looked at it; the diagnostic itself is free.

How long will it take?

Simple jobs like batteries, SSD upgrades and cleaning are often same-day. Anything needing a part ordered takes a little longer, and we'll tell you up front.

Will I lose my files?

We never wipe or reinstall without asking. If the drive is involved, we back up or recover your files first.

Is the repair guaranteed?

Yes. All repairs come with a 90-day warranty. Liquid-damage repairs are excluded, except for any new parts we fit, which are covered for 90 days.

Other Vaio Z series models

All 13 Vaio Z series models →

Bring it in or book a repair

Free diagnostic · fixed quote before we start · 90-day warranty